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Questions & Answers
Everything, before you ask.
For international and corporate clients. If your question is not here, our team is a message away.
Do your chauffeurs speak English?
Yes. All chauffeurs are fluent English speakers, and several also speak French, Spanish and German.
How do you handle flight delays?
Every airport pickup is flight-tracked in real time. Your chauffeur adjusts automatically and there is no charge for reasonable delays.
Can we open a corporate account?
Yes. Corporate accounts include consolidated monthly billing, priority booking and a dedicated account manager. Apply from the Corporate page.
Do you cover the whole country?
Yes — Lisbon, Porto, the Algarve and everywhere between, including long-distance and multi-day itineraries.
How far in advance should we book?
For guaranteed availability we recommend 24 hours, but we handle urgent and same-day requests whenever possible.
How is payment handled?
Corporate accounts are invoiced monthly. One-off journeys can be settled by card or bank transfer against a written quote.